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Emergency?+48 12 616 22 22

SOPLA - The soul of place

Property management in KrakówWe look after the places where life happens.

SOPLA is a Kraków-based property manager with nearly 20 years of experience. We look after homeowners' associations, rental apartments and Class A office buildings, more than 330,000 m² in total.

A smiling couple making breakfast in their own kitchen
An older couple checking information on a tablet on the sofa

nearly

2,000

apartments in our care

in property management
nearly20 years
of office space under management
210,000 m²
Class A office buildings
20
apartments in our care
nearly2,000

Source: SOPLA, October 2026. Residential floor area: 121,000 m².

A father with his two children outside their home, all smiling

The soul of place

People are the soul of a place.

That is why we manage buildings with the people who live and work in them in mind.

Property management in Kraków. Part of the BUMA Group.Meet us

Why SOPLA

What changes when SOPLA takes over a building

  • A named building manager

    One person knows your building and its paperwork, with a direct phone line.

  • e-⁠Kartoteka for every unit

    Balances, charges, payments and resolutions online, no need to call accounts.

  • In-house technical team

    Scheduled inspections, repairs and oversight of contractors. Faults: +48 12 616 22 22.

  • A maintenance plan for years ahead

    A multi-year management plan with a repair fund, in a conservative or development variant.

  • ISO 9001:2015

    The same procedures in every building, checked by an external auditor.

  • Class A office experience

    Teams from Shell, Ericsson, Motorola and Google work in buildings we manage.

Switching managers

How we take over a building

  1. 1

    Conversation

    We meet the association board or the owner and walk through the building.

  2. 2

    Proposal

    Scope of services and fee in writing, for the board to approve.

  3. 3

    Handover

    We collect the records from the previous manager and transfer the utility contracts.

  4. 4

    Ongoing care

    A dedicated building manager and e-⁠Kartoteka access for every owner.

Team

The people who look after your building

Every building has its own manager with a direct phone number.

Meet the team

Placeholder photos. To be replaced with portraits from a SOPLA team photo shoot.

An older couple checking their flat's balance in e-⁠Kartoteka on a tablet

Residents

Live in a SOPLA building?

Report faults by phone, and check your balance and documents in e-⁠Kartoteka.

Go to the residents' area

Certified quality

  • ISO 9001:2015quality management system
  • BREEAM In-Use“Excellent” and “Very Good”
  • Lewiatan Confederationmember
  • PINKPolish Chamber of Commercial Real Estate

Teams working in office buildings we manage include:

  • Shell
  • Ericsson
  • Motorola
  • Google

FAQ

Frequently asked questions

Can't find your question? Call our office or send us a message.

What does a property manager do?

A property manager runs a building on behalf of its owners: administration, finances, technical maintenance and contact with tenants or residents. At SOPLA this covers homeowners' associations, rental apartments, and office, industrial and warehouse buildings in Kraków and across Poland.

How much does managing a homeowners' association in Kraków cost?

The fee mainly depends on the number of units, the building's floor area, its technical condition and the scope of services. It is usually a monthly rate per m² of unit floor area. We prepare a quote free of charge after meeting the board and seeing the building.

How do you change the manager of a homeowners' association?

The owners pass a resolution by a majority of votes counted by ownership shares. The current contract is then terminated and a new one signed. We help from the draft resolution through to the records handover protocol. Some management models require a notary, so we check this at the start.

Does a property manager need a licence in Poland?

No. Since 1 January 2014 a professional property manager licence has not been mandatory. Liability insurance for property management is required. At SOPLA you also get advice from a licensed property manager and an ISO 9001:2015 quality system.

How do I report a fault in a building managed by SOPLA?

Call our Technical Department on +48 12 616 22 22 (Mon-Fri 08:00-16:00). After hours, use the emergency number on your building's notice board. If anyone's life is at risk, or there is gas or fire, call 112 first.

Contact

Let's talk about your property

We reply within one business day.

We reply within one business day.

Departments and direct numbers

Faults, technical department
+48 12 616 22 22
Association administration
+48 12 616 21 11administracja@sopla.pl
Association accounts
+48 12 379 30 19
Residential property
+48 12 379 30 18
Commercial property · Grażyna Capiga
+48 507 869 443pm@sopla.pl
Office leasing and flex offices · Monika Franaszek
+48 501 224 101m.franaszek@sopla.pl
Project management
project@sopla.pl

After-hours emergency number: +48 XXX XXX XXX

SOPLA office

ul. Wadowicka 6
30-415 Kraków
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