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SOPLA - The soul of place

For homeowners' associations

Homeowners' association management in KrakówFrom the first owners' meeting to a long-term renovation plan.

Managing a homeowners' association means running the building on behalf of the unit owners: administration, accounting, utility billing, technical inspections and owners' meetings. SOPLA has managed associations in Kraków for nearly 20 years. Today that means nearly 2,000 units and 121,000 m² of residential space.

Last updated: October 2026

Modern housing estate with balconies and greenery between the buildings
Association board member with a tablet during a meeting
  • nearly 2,000units in our care
  • 121,000 m²of residential space
  • 24/7e-⁠Kartoteka owner portal
  • Advicefrom a licensed property manager

Scope

What does management include?

Administration

  • Registering the association
  • Electricity, heating, water and waste contracts
  • Representation before public authorities
  • Owners' meetings and resolutions

Finance and accounting

  • Service charge advances
  • Accounting and unit records
  • Utility billing
  • Arrears collection

Technical and safety

  • Periodic inspections: structural, gas, chimney and electrical
  • Emergency repairs
  • Oversight of cleaning, grounds and security
  • Insurance of common areas

Long-term planning

  • Multi-year management plan (conservative or development option)
  • Renovation fund
  • Energy efficiency upgrades and modernisation
Property manager with a tablet visiting an elderly resident
Technician in a hard hat inspecting an electrical installation
Children playing on the green next to a housing estate

Two ways to work together

Delegated management or administration?

Comparison of delegated management and administration of a homeowners' association
CriterionDelegated managementAdministration
Who decidesThe manager, within the terms of the agreementThe association's board, elected by the owners
Legal basisManagement agreement (Art. 18 of the Polish Act on the Ownership of Premises)Owners' resolution and an administration agreement
Best forAssociations that want to hand over all mattersAssociations with an active board
SOPLAYesYes

Step by step

How we take over an association

  1. 1

    Meeting the board

    We get to know the building and your expectations.

  2. 2

    Audit

    Technical condition, contracts, finances.

  3. 3

    Resolution and agreement

    We help you prepare the documents.

  4. 4

    Start

    Handover of records and e-⁠Kartoteka access for residents.

Portfolio

Selected associations in our care

  • 320unitsOsiedle Familijne
  • 210unitsOsiedle 29. Aleja
  • 168unitsTeligi 3
  • 135unitsOsiedle Mate3ny

FAQ

Questions from association boards

Short, practical answers about managing a homeowners' association in Kraków.

What is the difference between a property manager and an administrator?

A property manager makes decisions about the common property within the limits of a management agreement (delegated management under Art. 18 of the Act on the Ownership of Premises). An administrator carries out administrative and technical tasks commissioned by the association's board, and decisions stay with the board. SOPLA works in both models.

How does an association change its property manager?

Unit owners pass a resolution to change the manager by a majority vote weighted by ownership shares. The current agreement is then terminated and a new one is signed with the new manager. We draft the resolution, support you through the vote and collect the records from the previous manager.

How much does association management cost in Kraków?

The fee depends on the number of units, the floor area, the age and condition of the building and the scope of services (for example technical services or arrears collection). It is usually a fixed monthly rate per m² of unit floor area. Quotes are free of charge.

What is e-⁠Kartoteka?

e-⁠Kartoteka is an online portal for residents. It shows the unit's balance, charges, payments and association documents. Every unit owner in a building managed by SOPLA receives login details from the Administration Department. Go to e-⁠Kartoteka (opens in a new tab)

When does the annual owners' meeting have to take place?

The general meeting of owners must be held at least once a year, no later than the end of the first quarter (Art. 30 of the Act on the Ownership of Premises). We prepare the annual report, the financial plan and draft resolutions, and we run the meeting.

Do you take over new buildings from developers?

Yes. We register the new association, set up utility contracts, take over the common areas and report defects during the warranty period.

Last updated: October 2026 · Prepared by the SOPLA Residential Property Department

Looking for a new property manager?

We will prepare a proposal for your building.

Family walking through a park near a housing estate in autumn

Contact

Let's talk about your property

We reply within one business day.

We reply within one business day.

Departments and direct numbers

Faults, technical department
+48 12 616 22 22
Association administration
+48 12 616 21 11administracja@sopla.pl
Association accounts
+48 12 379 30 19
Residential property
+48 12 379 30 18
Commercial property · Grażyna Capiga
+48 507 869 443pm@sopla.pl
Office leasing and flex offices · Monika Franaszek
+48 501 224 101m.franaszek@sopla.pl
Project management
project@sopla.pl

After-hours emergency number: +48 XXX XXX XXX

SOPLA office

ul. Wadowicka 6
30-415 Kraków
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